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5.2 Web Host Locations
ShutterBug supports .Mac accounts, WebDAV and FTP/SFTP hosting. You can also
export the site to a folder on your computer. This page outlines some key points to
keep in mind when exporting and setting your user specific information for a particular
web host account, as well as how to export to a folder on your computer.
Note to ShutterBug V2.0 & V2.1 Users:
ShutterBug V2.2 and all releases thereafter, contain built-in FTP/SFTP uploading and
no longer require Cyberduck or Transmit. Please update your version of ShutterBug to
the latest version (free update).
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Exporting to a .Mac Account
• Dot Mac accounts use two different URLS: one for uploading to, and a second one
for viewing. The URL for uploading to a dot Mac account will look like this:
idisk.mac.com/username/Foldername (i.e. Pictures, Sites, etc.). The URL for viewing a
site located at a dot Mac account will look like this: homepage.mac.com/username/
foldername
• You do not need to enter the URL - only the Folder name where you want the site to
go. When entering the Folder name, do not include "Sites" in the directory - ShutterBug
will automatically append this extension to the folder name you input. If you leave the
Folder field blank, ShutterBug will upload the site to your Home folder, which may
interfere with other content you have at your Home folder.
• For added convenience, ShutterBug Preferences offers the option to have
ShutterBug automatically open your default browser at the correct URL for viewing,
after your site is finished exporting (available for .Mac uploads only).
Dot Mac Account Error Messages
The following list outlines error messages that could come up when trying to connect to
a dot Mac server; what these error messages mean and what to do next:
• Account Error: Nonexistent or Inactive Account: If you get this error message
while trying to connect to your dot Mac account, it means you are inputting the wrong
user information. Double-check your dot Mac account username, password and URL
to upload to, to make sure you have input the info correctly. If you don’t remember
what your information is or have misplaced it, check with dot Mac customer support to
retrieve your user info.
• Error #52: An Error number 52 is a network/server error, which could either mean
that the Internet connection is flaky or .Mac servers are acting up. You simply have to
try again or wait until the .Mac servers aren’t acting up.
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Exporting to a WebDAV Host
• WebDAV is short for Web-based Distributed Authoring and Versioning, also referred
to as World Wide Web Distributed Authoring and Versioning. WebDAV extensions use
the http:// prefix for transferring data from the client (your computer) to the server (your
web host) and is a very reliable method of data transfer.
• The URL for uploading and viewing is the same. Do not enter the http:// prefix in the
location directory box of the Export window - ShutterBug automatically appends it for
you. The location of your web host space will be your domain name, plus the folder
you are exporting to (if you are uploading to a specific folder off of your main domain
index page): xtralean.com/foldername. If you are uploading to your index page, then
you only need to enter your domain name.
• If you are exporting to a folder, there is no need to create the folder on the server
first - ShutterBug will automatically create any new folders necessary at the server
location. If your web host requires Digest Authentication, check the box; otherwise just
leave this box blank.
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Exporting to a FTP/SFTP Host
Please check your ShutterBug version number:
If you are using Version 2.0 or 2.1, please upgrade to the latest version here (it's a free
upgrade to registered users). V2.2 and greater has built-in FTP/SFTP functionality and
no longer requires CyberDuck or Transmit.
Configuring FTP/SFTP:
Before starting, make sure you have your user information handy of how to connect to
your server:
• server name
• username
• password
• folder to upload to
These details are provided by your hosting company. Enter the information into the
export section:
Testing the Connection:
ShutterBug will let you test the FTP/SFTP connection before you export your site.
Press the "Test" button on the right side of the interface and a Status window will open.
The window will fill with debug messages that might be useful to debug any connection
errors. A successful test will end with the message "Test Passed. Connection Good" as
shown here:
Press the 'Close' button on the right to close the Test connection window.
Notes:
• Sometimes, but not always, the URL for viewing with FTP hosts is different from the
URL for uploading to. This depends on how your ISP or web host manages the web
space. If you are unsure of your FTP information, check with your ISP to find out the
correct user specific information for your account.
• We cannot provide technical support for problems that result from using the wrong
web host information. We'll try our best to help you figure out the correct URL directory
based on the info you give us - but we can't guarantee we'll know as the information is
user specific to the account you have with your ISP. This is private information that
only you and your ISP have access to. If you are unsure of your information, ask your
ISP to forward it to you and store it in a safe place for future reference.
FTP Troubleshooting:
Please see the post at our support forum for a list of Common Errors that can occur
with FTP servers, and some helpful troubleshooting tips.
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Exporting to a Folder
To export a web site to a folder on your computer, follow these steps. To export only
changed pages to an existing folder, see the Note below.
1. Select File-->Export Website from the Main Menu.
2. Select Folder from the pop up list in the Export window.
3. Click the radio button labeled Entire Website.
4. When the Export window is set to Folder, it will display the folders on your
computer. Select the destination folder on your computer to export to.
5. Click the Export button to send your site to the selected folder.
6. If you want to create a new folder to send your site to, first select the
location on your computer where the new folder should be saved to. Then
click the New Folder button.
7. A panel will slide out from the top of the main window. Enter the name for
the new folder and click Create. The folder will now appear in the list of
folders in the Export window.
8. With the new folder selected, click the Export button. Your site and all of the
site files will be exported to the newly created folder.
Note: If you plan to export the same project to the same folder, for all future changes
and updates to the site, then you will only need to hit Send from the Preview window,
to export the changes in the future. The changed files will overwrite the old ones
keeping your folder up to date. There is no need to go into the Export window each
time you want to export changes, unless you need to export to a different folder.
If you need to export your site to a different folder, select File-->Export Website from
the Main Menu. Select Folder from the pop up list in the Export Window and then click
the radio button labeled Entire Website. Select the folder to export to and hit the Export
button to export the entire site to the new folder. When exporting to a new folder for
the first time, do not select Changes since last export - if you do select this option,
ShutterBug will send only the changes you've made since the last time you exported,
which means the changed files are the only files that will get sent to the new folder.
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